Wednesday, August 27, 2008

CPS technical support

The eInstruction company that makes our CPS units, they have excellent technical support:
  1. http://www.einstruction.com/Support/ for online chat and FAQ
  2. Telephone hotline, 888-333-4988
They are on the Texas time zone.

Their tech support is top notch. If there is something hinky with your registration process, they can get it straightened out on the phone or chat.

I was just in chat with them about registration fees, and they answered my question quickly. Your registration fee is $13 per semester no matter how many courses use CPS, and then $13 per semester until you hit $39, at which point you get free service for life. So that is potentially 3 semesters in a row before the fee goes to zero.